Privacy Policy

Last update: June 20, 2022

This policy describes how AYE3D Inc. (“AYE3D“, “we“, “us” or “our“) collects, processes and shares your personal information when you visit our web site as well as your legal rights with respect to this information.

If you have any questions or comments about this policy, your rights, or our handling of your personal information, please contact our Privacy Officer at:

AYE3D Inc.
160 St-Viateur East, suite 403
Montreal, Quebec
H2T 1A8
info@aye3d.com
https://aye3d.com/en/contact/

 

  1. Important information and who we are. 3

Scope of application. 3

Identity of the data controller 3

Changes to this policy. 3

Your responsibility for the information we hold about you. 3

  1. The personal information we collect about you.. 4
  2. How do we collect your personal information?.. 5
  3. How do we use your personal information?.. 5

Use of personal information for marketing and promotional purposes. 8

Use of cookies and other similar technologies. 8

  1. Do we share your personal information with third parties?.. 9
  2. Accommodation and international transfers. 10
  3. How long do we keep your personal information?.. 10
  4. How do we ensure the security of your personal information?.. 11
  5. What are your rights regarding your personal information?.. 11
  6. How can you exercise your rights?.. 12

 

1.         Important information and who we are

Scope of application

This policy applies when:

  • You browse and use our website
  • You contact us:
    • Via our “contact us” form on our website
    • By phone
    • By email
    • Via social media
  • When you submit your application for a job via our website
  • When you subscribe to our mailing list to receive our newsletter and other electronic communications containing information about our products and activities or when you submit your business contact information to us so that we can send you information about our activities

This policy does not apply when you click on links to third party websites, applications or services. Clicking on these links or enabling these connections may allow third parties to collect or share information about you. For example, if you click on the Facebook icon on our website, it will take you to the AYE3D Facebook page. However, we do not control these platforms or how these third parties handle your personal information. We therefore encourage you to read their respective privacy policies so that you can be properly informed of their practices.

In addition, this website is not intended for children and we do not knowingly collect data from children.

Identity of the data controller

Insofar as the European laws on the protection of personal information apply, AYE3D acts as the data controller of your personal information.

Changes to this policy

We regularly review this policy to ensure that the information contained herein is accurate and up-to-date. This version was updated as of the date indicated at the beginning of this policy.

Your responsibility for the information we hold about you

It is important that the personal information we hold about you is accurate and up-to-date. Please keep us informed if your information changes during your relationship with us.

2.         The personal information we collect about you

Personal Information” is any information that allows us to identify you, directly or indirectly, including “cookies” and other electronic information such as Internet Protocol (IP) addresses. Information that has had identifiers removed is referred to as “anonymized” (or “anonymous information”) and is therefore excluded from the definition of “personal information”.

We have grouped the personal information we collect, use and share as follows:

  • Identity data includes first name, last name, and title.
  • Contact information includes email address and phone numbers.
  • Application data includes the information contained in your resume (e.g. work experience, education, etc.), as well as other information you provide when you send us your application, such as your cover letter, desired salary, city of residence, contact information, desired job and other relevant content.
  • Technical data includes Internet Protocol (IP) address, your login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technologies on the devices you use to access this website.
  • Usage data includes information about how you use our website.
  • Marketing and communications data may include your preferences for receiving marketing from us and from our third parties, as well as your preferences for communications.

We also collect, use and share aggregate data such as statistical or demographic data for any purpose. Aggregate data may be derived from your personal information, but is not considered personal information at law because it will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature of our website. However, if we combine or connect the aggregated data with your personal information in such a way that it can directly or indirectly identify you, we treat the combined data as personal information which will then be used in accordance with this policy.

In addition, we do not collect any special categories of personal information about you (this includes details of your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information and genetic and biometric data).

3.         How do we collect your personal information?

We use various methods to collect personal information, including:

  • When you provide it directly to us. This includes any personal information you provide directly to us when you:
    • Fill out our “contact us” form on our website.
    • Make a request by email or by phone regarding our products or services.
    • Send us your application for a job.
    • Subscribe to receive electronic communications from us, including our newsletter, containing information about AYE3D’s activities, products and services.
    • You communicate with us in general, by any means of communication and for any other reason, including via social media.
  • Automated technologies or interactions. When you interact with our website, we automatically collect technical data about your device, actions and browsing habits. We collect this data through the use of cookies, browser cookies and other similar technologies. Please see our cookie policy for more details.

4.         How do we use your personal information?

We will only use your personal information where we are permitted by law. Most often, we will use your personal information in the following circumstances:

  • With your express consent. Where this is the case, you have the right to withdraw your consent at any time by contacting us at the above address.
  • When we need to perform a contract we are about to enter into or have entered into with you.
  • Where this is necessary for our (or a third party’s) legitimate interests and your interests and fundamental rights do not override these interests.
  • When we need to comply with a legal obligation.

The following table describes all the ways in which we plan to use your personal information. To the extent that European Union (EU) or United Kingdom (UK) law applies, we also indicate the legal basis on which we rely. Note for this purpose that we may process your personal information for more than one legal purpose depending on the specific purpose for which we use it. Where applicable, and to the extent that EU or UK law applies, where more than one legal basis is identified in the table below, please contact us for details of which one applies specifically in your case. Otherwise, for individuals outside the EU and the UK, we process your personal information in accordance with the applicable law. Otherwise, for individuals outside the EU and the UK, we process your personal information by virtue of your consent.

In addition, we will only use your personal information for the purpose for which it was collected, unless we reasonably consider that we need to use it for another purpose and that this purpose is compatible with the original purpose. If you would like an explanation of how processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal information for a purpose that is not consistent with the original purpose, we will inform you and explain the legal basis for doing so or seek your consent, as appropriate.

Please also note that we may process your personal information without your knowledge or consent where required or permitted by law.

 

Purpose of the processing

 

 Types of information used

 

 Legal basis for processing (EU and UK only)

 
To respond to a request submitted through the “Contact Us” form on our website, or via email, social media or phone. (a) Identity Data

(b) Contact data

 

 The performance of a contract with you, i.e. the terms of use of our website.

 
To undertake marketing activities such as scheduling demonstrations of our products and services and distributing our newsletter and other similar communications containing information about our business, products and services. (a) Identity Data

(b) Contact data

(c) Marketing and communication data

 Your consent.
To process your application for a job at AYE3D.

 

 (a) Identity Data

(b) Contact data

(c) Application data

 

 The performance of a contract with you, i.e. the terms of use of our website.

 
To manage our relationship with you, which includes:

(a) inform you of changes to our Terms of Use or Privacy Policy;

(b) ask you to leave a review or complete a survey.

 

 (a) Identity Data

(b) Contact data

(c) Marketing and communication data

 (a) The performance of a contract with you.

(b) Necessary to comply with a legal obligation.

(c) Necessary for our legitimate interests (to maintain our records and to study how customers use our products/services).
To manage and protect our business and this website (including diagnosing technical problems, data analysis, testing, system maintenance, technical support, reporting and data hosting) (a) Identity Data

(b) Contact data

(c) Technical data

 

 (a) Necessary for our legitimate interests (for the management of our business, the provision of administrative and IT services, network security, fraud prevention and in connection with a corporate reorganization or group restructuring exercise).

(b) Necessary to comply with a legal obligation.
To use data analysis to improve our website, products/services, marketing and customer relationships. (a) Technical data

(b) Usage data

 

 Necessary for our legitimate interests (to define the types of customers for our products and services, to keep our website current and relevant, to develop our business and to inform our marketing strategy).

 
To make suggestions and recommendations about products or services that may be of interest to you.

 

 (a) Identity Data

(b) Contact data

(c) Technical data

(d) Usage data

(e) Profiling data

(f) Marketing and communication data

 

 Necessary for our legitimate interests (to develop our products/services and grow our business).
To provide you with relevant content and advertisements on our website and to measure or understand the effectiveness of the advertising we provide to you. (a) Identity Data

(b) Contact data

(c) Technical data

(d) Usage data

(e) Profiling data

(f) Marketing and communication data

 

 Necessary for our legitimate interests (studying how customers use our products/services, developing them, growing our business and informing our marketing strategy).

 

Use of personal information for marketing and promotional purposes

We send you electronic communications for marketing and promotional purposes based solely on your express consent, that is, if you have signed up to receive our newsletter and other such communications from us, or if you request a demonstration of our products and services.

You may remove your email from our mailing list at any time by clicking on the Unsubscribe link contained within these communications, or by emailing us at info@aye3d.com.

In addition, we only share your personal information with third parties for marketing and promotional purposes if we have your explicit consent to do so.

Use of cookies and other similar technologies

A “cookie” is a piece of information that a website places on your device’s hard drive so that the website can remember your preferences. In this policy, when we refer to cookies, we include other similar technologies, such as browser cookies, web beacons and web beacons. If you would like more information about cookies, you can refer to websites such as www.cookiecentral.com and www.allaboutcookies.org.

We use essential, functional, analytical and marketing cookies to ensure the proper functioning of our website and the professional delivery of our services.

Only essential cookies are mandatory. Functional, analytical and marketing cookies are only activated if you explicitly consent to them, and are inactive by default.

You can set your browser to refuse all or some cookies, or to alert you when websites create or access cookies. If you disable or reject cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

5.         Do we share your personal information with third parties?

We do not sell your personal information. We may share your personal information with the categories of third parties listed in the table below for the purposes set out in the table above.

We may also share your personal information with professional advisors acting as subcontractors, such as lawyers, bankers, auditors and insurers who provide consulting, banking, legal, insurance and accounting services.

In addition, we may share your personal information with third parties to whom we choose to sell, transfer or merge portions of our business or assets. We may also seek to acquire or merge with other businesses. In the event of a change of control of our business, the new owners will only be able to use your personal information for the purposes described in this policy.

Finally, we may also, in certain circumstances, need to disclose your personal information if required to do so by law, in response to lawful requests from appropriate authorities, or to protect our rights and interests, including defending ourselves in a lawsuit or other proceeding. In such cases, we will disclose personal information only to the extent strictly necessary for these purposes.

NON-EXHAUSTIVE LIST OF THIRD PARTIES

Third party category Examples Relevant links
Analytical Facebook Analytics https://www.facebook.com/privacy/explanation
Google Analytics https://policies.google.com/privacy?hl=en-CA
Google Ads https://policies.google.com/privacy?hl=en-CA
HubSpot (third party cookies) https://legal.hubspot.com/privacy-policy
IT service providers Calendly https://calendly.com/privacy
Hubspot https://legal.hubspot.com/privacy-policy
Amazon Web Services (AWS) https://aws.amazon.com/en/privacy/?nc1=f_pr
Google Cloud https://cloud.google.com/privacy
Recruitment service providers LinkedIn Recruiter https://www.linkedin.com/legal/privacy-policy?trk=d_products_marketplace_guest_product_details_page_footer-privacy-policy

6.         Hosting and international transfers

Your data is hosted on our servers located in Canada. Since the servers of our service providers are located in different countries, it is possible that your data is transferred outside of Quebec.

If you are located in the UK or EU, you may contact us so that we can provide you with more details about the specific measures that have been put in place to ensure that your personal information is afforded an adequate level of protection.

7.         How long do we keep your personal information?

We will retain your personal information only for as long as is reasonably necessary to fulfill the purposes for which we collected it, including to meet any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period of time in the event of a complaint or if we reasonably believe there is a prospect of litigation regarding our relationship with you.

In determining the appropriate retention period for personal information, we consider a number of factors, including the amount, type and sensitivity of the personal information, the potential for harm resulting from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether those purposes can be achieved by other means, and applicable legal, regulatory, tax, accounting or other requirements.

For more details regarding the retention periods of your personal information, please contact us.

8.         How do we ensure the security of your personal information?

We have implemented reasonable security measures in accordance with the requirements of applicable laws to protect your personal information from accidental loss or unauthorized use, access, modification or disclosure. Please contact us if you would like more information about the specific measures we have in place and we will respond to you where possible.

9.         What are your rights regarding your personal information?

Quebec’s Act respecting the protection of personal information in the private sector and other privacy legislation gives you certain rights with respect to your personal information. Your rights vary depending on the laws that apply to you and the specific circumstances of your request.

In most places, you have the right to access the personal information we hold about you and the right to request that incomplete or inaccurate personal information be rectified. In addition, as noted above, where processing is based on your consent, you have the right to revoke your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In addition, you have the right to request information about the use of any automated decision-making systems we may use and the impact they may have on you.

Under European and UK laws, if applicable, you also have additional rights, which you may exercise to the extent that those laws apply. These rights include: (i) the right to withdraw consent to processing where consent is the basis for processing; (ii) the right to object to unlawful processing of personal information, under certain conditions; (iii) the right to erase your personal information, under certain conditions; (iv) the right to require us to restrict the processing of your personal information, under certain conditions, if you believe that we have exceeded the legitimate basis for the processing, that the processing is no longer necessary, or that your personal information is incorrect; (v) the right to portability of your personal information that you have provided to us in a structured, commonly used and machine-readable format, under certain conditions; (vi) the right to object to decisions made by automated means that produce legal effects on you or significantly affect you, under certain conditions.

If you have any questions about your privacy rights, you can always contact your privacy authority. In Quebec, this authority is the Commission d’accès à l’information du Québec:

Toll free: 1-888-528-7741

Email: cai.communications@cai.gouv.qc.ca

Hours of operation: 8:30 a.m. to 12:00 p.m. / 1:00 to 4:30 p.m.

10.     How can you exercise your rights?

If you are not satisfied with the way we have handled your personal information, or if you wish to exercise your rights, you may contact our GDPR at the contact information provided above and we will respond within 30 days. In some cases, we may need additional information to validate your identity, in which case we will use it only for that purpose and then delete it.

Please note that we do not charge a fee for allowing you to exercise your rights. However, we may charge a reasonable fee for requests that are manifestly unfounded or excessive, particularly because of their repetitive nature. We may also refuse to comply with such requests.

You also always have the right to lodge a complaint with your competent authority for the protection of personal information. You can find more information on how to file a complaint with your competent authority on its respective website. In Quebec, for example, you can file a complaint with the Commission d’accès à l’information du Québec using this online form.